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To place an order

To which countries do you ship?

Ruigrok Flowerbulbs ships directly from the Netherlands to Canada. We only ship to these provinces:

  • Quebec
  • Ontario
  • New Brunswick
  • Newfoundland
  • Prince Edward Island
  • Nova Scotia

Do you also ship to the USA?

Customers in the USA are served through our US branch, ADR Bulbs in Chester NY. You can order online at

How can I place an order?

Before placing an order you will need to create a customer account in our webshop or log in with your existing account. You can create an account through our webshop or in the section Become a customer.

Do you ship to home owners?

No, we sell strictly wholesale, B2B only. We will need your GST Business Nr. for creating a customer account.

Is there a minimum to place an order?

We cannot accept orders in our webshop below $1,000.

When do you ship and do you have an order deadline?

All bulb orders to Canada are shipped directly from our family farm in the Netherlands. We have 3 shipping sections:

  1. Pre-packed bulbs (retail packages, bin display boxes and trays)

Order before: July 15th, delivery 2nd week of September

  1. Bulk bulbs (boxes and bulk trays)

Order before: August 28th, delivery early October

  1. Amaryllis bulbs

Order before: August 28th, delivery early October

Can I combine products from the shipping sections in one order?

To reach the order minimum it is possible to combine products from the Bulk Bulbs and Amaryllis Bulbs section in one order. It is not possible to combine products from the Prepacked section with Bulk and Amaryllis.

Can I can cancel my order?

It is not possible to cancel your order online. In case you need to cancel your order please contact us by email. After the order deadline a cancellation fee will be due.


How can I make payment?

  1. Creditcard (for orders up to $2000)
  2. PayPal
  3. By bank transfer

Which credit cards do you accept?

We accept these credit cards:

  • Visa
  • Mastercard
  • American Express

Do you add GST?

Although we are a non-resident company we are obliged to add 5% GST to the invoice amount.


When can I expect delivery of my order?

Attention please!  Our bulbs are shipped directly from the Netherlands. Consequently, orders can only be shipped around these delivery dates:

  • Orders for pre-packed bulbs will be delivered in the 2nd week of September
  • Orders for bulk bulbs and amaryllis bulbs will be delivered early October

These are approximate delivery dates.

Where do you ship to?

We ship to the following provinces in Canada:

  • New Brunswick
  • Newfoundland
  • Ontario
  • Prince Edward Island
  • Quebec

Is there a shipping charge?

Shipping charges depend on the volume of your order. We offer free shipping for orders above $2,500.

Do you also ship to the USA?

Customers in the USA are served by our US branch, ADR Bulbs in Chester NY. You can order online at


What guarantee do I have?

All orders are subject to crop conditions. We guarantee our bulbs to be viable, healthy and free from injurious insects and diseases upon receipt.  Our bulbs are grown from cultivated stock and never harvested from the wild. All of our bulbs are inspected by United States, Canadian and Dutch Departments of Agriculture. We cannot guarantee to viability of our product after 10 days of receipt.

We cannot guarantee survival of our product after this time, due to factors beyond our control (improper storage, delayed planting, improper planting, extreme weather, poor soil conditions or drainage).


Are you not completely satisfied with our product or service?

We are sorry to hear this and will always do our best to find a solution that suits your needs. Please send an email to and add pictures to your email, so that we can handle your claim a.s.a.p.